# Chatbot Branding and White-Labeling
Customize the chatbot's visual identity to align with your brand, including logo, colors, and bot name.
Why Brand Your Chatbot?
A branded chatbot:
- Creates a seamless experience consistent with your product.
- Builds user trust by matching your visual identity.
- Reinforces your brand even in automated interactions.
Available Branding Options
| Option | Description |
|---|---|
| Bot Name | Display name shown in the chat header. |
| Bot Avatar | Upload a custom icon (PNG or SVG, 64×64 px recommended). |
| Primary Color | Header and button color. |
| Background Color | Chat window background. |
| Font | Match the widget font to your site typography. |
| Widget Icon | Custom icon for the collapsed chat bubble. |
Removing "Powered by Document360"
Enterprise plan customers can remove the "Powered by Document360" branding from the chat widget.
To enable:
- Go to Settings → Chatbot → Branding.
- Toggle Remove Powered by Document360 to ON.
- Save changes.
Custom Domain
Enterprise customers can serve the chatbot widget from a custom subdomain (e.g., chat.yourbrand.com) for full white-label control.
Logo Usage Guidelines
- Use a high-contrast image that is clearly visible against the chosen primary color.
- Avoid transparent backgrounds if the icon blends into the header.
- Test on both desktop and mobile views before publishing.
Summary
Full branding and white-label support on Enterprise plans ensures the chatbot feels like a native part of your product rather than a third-party tool.