# Chatbot Language Support
The Document360 Chatbot supports multiple languages, enabling you to serve a global audience in their preferred language.
Supported Languages
The chatbot can deliver answers in any language that your knowledge base is configured for, including but not limited to:
- English
- French
- German
- Spanish
- Portuguese
- Japanese
- Chinese (Simplified)
- Arabic
- Dutch
- Italian
How Language Detection Works
- The chatbot detects the language of the user's query automatically.
- It searches for matching content in the corresponding language version of the knowledge base.
- If no translation is available, the bot falls back to the default language.
Setting the Default Language
- Go to Settings → Chatbot → Language.
- Select the Default Language from the dropdown.
- Save your changes.
Enabling Multi-Language Support
- Ensure your knowledge base has articles published in the target language.
- Enable the language version in Settings → Languages.
- The chatbot will automatically serve answers in that language.
Fallback Behavior
When the chatbot cannot find an answer in the user's detected language, it will:
- Attempt to return an answer from the default language.
- Show the configured Fallback Message if no match is found.
Summary
Multi-language chatbot support helps you provide a consistent, localized self-service experience for users around the world.