# Chatbot Deployment Guide
Deploy the Document360 Chatbot across different platforms and environments to maximize its reach.
Deployment Options
| Option | Use Case |
|---|---|
| Document360 Portal | Native, automatic; no extra steps required. |
| External Website | Embed the JavaScript snippet on any web page. |
| Web Application | Use the REST API for in-app chat integration. |
| Mobile App | Integrate via the REST API or a WebView component. |
| Help Desk Widget | Connect via Zendesk, Freshdesk, or Intercom integrations. |
Document360 Portal Deployment
The chatbot is automatically available on your Document360 knowledge base portal once enabled in settings. No additional steps are needed.
External Website Deployment
- Copy the embed snippet from Settings → Chatbot → Embed Code.
- Add it to every page where you want the chat widget to appear.
- The widget loads asynchronously and will not impact page performance.
Single-Page Application (SPA) Deployment
For React, Angular, or Vue apps:
import { initD360Chat } from '@document360/chatbot-sdk';
initD360Chat({
projectToken: 'YOUR_PROJECT_TOKEN',
containerId: 'chat-container'
});
Production Checklist
- [ ] Chatbot enabled in settings.
- [ ] Embed code added to all target pages.
- [ ] Fallback message configured.
- [ ] Escalation channel set up.
- [ ] Analytics access granted to relevant team members.
- [ ] Bot tested with sample questions.
Summary
Document360's flexible deployment options make it easy to bring the chatbot experience to wherever your users need it most.