# Setting Up the Chatbot
This article walks you through the initial setup of the Document360 Chatbot for your knowledge base project.
Prerequisites
- An active Document360 account with a Business or Enterprise plan.
- At least one published article in your knowledge base.
- Admin or Owner role in your project.
Steps to Set Up
1. Navigate to Chatbot Settings
Go to Settings → Chatbot in your Document360 project dashboard.
2. Enable the Chatbot
Toggle the Enable Chatbot switch to turn on the feature.
3. Configure Basic Options
- Bot Name – Give your chatbot a friendly name (e.g., "Aria").
- Welcome Message – Set the greeting users see when they open the chat.
- Fallback Message – Define what the bot says when it cannot find an answer.
4. Select Knowledge Base Sources
Choose which categories or sections of your knowledge base the chatbot should draw answers from.
5. Save and Publish
Click Save to apply your settings. The chatbot will be live on your knowledge base portal immediately.
Summary
Setting up the chatbot takes only a few minutes. Once enabled, it begins serving answers to your readers automatically.