# Stripe Integration
Connect Document360 with Stripe to manage billing-related documentation and automate content updates based on payment events.
Overview
The Stripe integration allows teams to link billing documentation to payment workflows, enabling customers to access relevant guides based on their subscription tier or payment events.
Prerequisites
- A Stripe account with API access
- Document360 project admin access
- Stripe API keys (publishable and secret)
Setup Steps
- Navigate to Settings → Integrations → Stripe in Document360.
- Enter your Stripe API key.
- Configure webhook endpoints to receive Stripe events.
- Map Stripe subscription plans to Document360 content visibility groups.
- Click Save.
Features
- Subscription-Based Access – Show or hide documentation based on the customer's Stripe subscription plan.
- Payment Event Triggers – Automatically update or notify when a payment event occurs.
- Billing FAQ Suggestions – Surface relevant billing articles when customers access account pages.
- Webhook Support – Receive and act on Stripe webhook events within your documentation workflow.
Use Cases
- Restrict premium documentation to paying subscribers.
- Automatically notify the docs team when a new pricing plan is launched.
- Surface billing troubleshooting articles for customers with failed payments.
Best Practices
- Use Stripe's test mode to validate the integration before going live.
- Keep billing-related documentation up-to-date whenever pricing plans change.
- Monitor webhook delivery in the Stripe dashboard to ensure reliability.
Summary
The Stripe integration bridges your payment infrastructure with your knowledge base, enabling subscription-aware content delivery and seamless billing support documentation.
